Salary Range:                   $42,000 – $47,000
Status:                               Exempt, Full-Time
Reports to:                       Director of Advancement
Works closely with:       Development Manager, Data Services Manager, Marketing Manager

Key Responsibilities:

• Crafts compelling donor communications and solicitation materials
• Manages the execution of the annual fund appeals
• Manages the submission of grant proposals and reports in coordination with a freelance grant writer
• Works closely with members of the artistic, production, marketing and education departments to develop proposal content and keep abreast of anticipated fundable projects and organizational needs.
• Manages the annual calendars/deadlines for appeals, grant proposals, and reports
• Helps maintain CRM records regarding gifts and relationships
• Prepares timely and accurate acknowledgement of gifts and delivery of donor or sponsor benefits
• Provides administrative support to the Director of Advancement
• Supports the planning and executing of special events, including but not limited to: Opening Nights, Donor Cultivation Events, and the Annual Gala/Major Fundraising event
• Other duties as assigned by the Director of Advancement and Development Manager.

Required Qualifications:

• Bachelor’s degree or equivalent experience
• Minimum 2 years of experience
• Strong organizational and project management skills; able to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Familiarity with donor database systems (Tessitura preferred, but not required)
• Ability to work collaboratively and diplomatically with diverse constituencies including donors, staff, artists, board members, and the public
• Passion for the performing arts or not-for-profit work is a plus

Work Hours:

The standard office schedule is Monday - Friday, 10:00 AM - 6:00 PM. Evening and weekend hours are required for events, performances, and special activities. Regular attendance is expected at:

• All company “Meet and Greet” events
• Dress rehearsal or one preview performance of each production
• Opening Night activities and major fundraising and cultivation events

Benefits

• 90% employer-paid health insurance (medical, dental, vision)
• Health Reimbursement Arrangement (HRA)
• Paid parking near the theater
• 401(k) retirement plan
• Paid time off
• Fridays off in summer
• One week of paid leave in summer and another in December
• Additional perks are designed to support work-life balance and foster a thriving team culture.

To Apply

Please submit your resume and cover letter to jobs@georgestplayhouse.org with “GSP Development Associate” in the subject line.

George Street Playhouse is an equal opportunity employer. We value a diverse workforce and an inclusive culture. GSP encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by applicable law. Candidates from historically underrepresented backgrounds are strongly encouraged to apply

The Patron Services Associate role is essential in ensuring a positive experience for our patrons, from ticket purchase through to post-show interactions. The Patron Services Associate will work closely with the Patron Services team and our venue partners to deliver top-notch service and support for all patrons.

Compensation: $16/hour
Status: Part Time
Reports to: Patron Services Manager & Assistant Patron Services Manager

KEY RESPONSIBILITIES

• Customer Service: Provide excellent customer service by greeting and assisting patrons in-person, over the phone, and via email. Address inquiries and resolve issues promptly and courteously. Assist with outbound calling. Have a strong knowledge of GSP (such as performance schedule, ADA services, PSO policies, etc.).
• Ticketing: Process ticket sales, exchanges, and refunds using Tessitura, our ticketing system. Ensure accurate data entry and handle transactions with precision.
• Performance Support: Provide on-site support during performances, including will-call ticket distribution and managing any patron concerns or emergencies.
• Database Management: Assist in maintaining and updating patron records in Tessitura.
• Collaboration: Work closely with the GSP and NBPAC teams to ensure seamless operations and an exceptional patron experience.
• Administrative Tasks: Perform various administrative duties as assigned, including data entry, filing, phone calls/telemarketing and other tasks to support the Patron Services team.

Qualifications:

• Excellent customer service/phone skills
• Ability to resolve issues for patrons in a time-sensitive environment
• Ability to accommodate a flexible schedule (including weekdays, evenings, weekends, and sometimes holidays)
• Knowledge of Microsoft Suite
• Previous experience with Tessitura or another ticketing system preferred (Salesforce, Spektrix, or the like)

To Apply

Please submit your resume and cover letter to jobs@georgestplayhouse.org with “GSP Patron Services Associate” in the subject line. Applicants will be contacted after January 5, 2026.